Talk about popular cloud storage options, Microsoft has its own OneDrive software. It comes pre-installed with Windows 10 OS. Cloud storages allow the user to store their files and access or even download them from anywhere in the world. You don’t have to carry an expensive HDD or SSD all the time. However, just like every other software, OneDrive also has its fair share of problems and issues that users come across from time to time.
One such issue has been encountered by OneDrive users when they tried to access the uploaded or shared files. Notably, OneDrive shows an error code 0x80070185. The complete message reads, “1 Interruption Action, Error 0x80070185: The cloud operation was unsuccessful.” If you are also experiencing a similar issue, then you are in the right place. Because in this post, we will show you how you can possibly fix the OneDrive error code 0x80070185. Having said that, let us check out the solutions.
What Causes of OneDrive Error code 0x80070185?
This OneDrive error 0x80070185 keeps popping up whenever a user is trying to access their uploaded or shared files. Based on the research on various forums and blogs, we have deduced some common causes due to which you may come across this issue.
- Damaged setup file
- Corrupt cache and temporary files
- Problems in Windows Registry
- Antivirus or Windows Firewall issues
- No internet access
- Corrupt certificates
- Big file size
- Due to a third-party software
Since the reason behind the occurrence of this OneDrive error code may vary for different users we have listed down solutions that will possibly help all types of users facing the issue. Now that you have learned the reasons that can cause this issue on the cloud storage, let us check out the solutions to fix them.
1. Reset OneDrive
One of the first solutions or fix that you can apply to fix OneDrive error 0x80070185 is to reset the application. Basically, resetting the OneDrive application will remove all the unwanted cache or temporary data. As already mentioned corrupt cache or temporary data can cause such issues in OneDrive. So, you can start off by resetting the OneDrive desktop client. Here’s how to do it, you can reset the OneDrive desktop client via the Run command. Follow the steps below:
- Open the Run command and enter the below command and hit Enter:
- This will start resetting the OneDrive app.
- Once done, either the app will relaunch or you have to double-click on the icon to launch it.
2. Check Partition Space
Several users have reported seeing this error code because of low partition space in the disk drive where the OneDrive app is installed on the Windows 10 PC. You need to make sure that you have sufficient space available in the drive where OneDrive is installed to get rid of this issue. To do that, follow the steps below:
- Select the partition where OneDrive is installed.
- Right-click on it and select Properties.
- Check the amount of space available.
- You can also make use of the Disk Cleanup button to clear out all the unnecessary files from the folder to gain some extra storage.
3. Map a Network Drive for SharePoint Document Library
Now, this is a complicated process, but it has helped many OneDrive users in fixing the error code 0x80070185 issue. If you had no luck after following the above-mentioned methods, then you can try out this solution. Basically, this method will help you create a network hub for improved network strength and accessibility.
- Open the OneDrive website on a browser and log in with your credentials.
- Head over to the file library that you want to access or having trouble with.
- Copy the link or the URL of the folder from the address bar.
- Now, open File Explorer and right-click on the Network category on the left pane.
- Choose the option to Map Network Drive.
- You need to click on Connect to a Web site that you can use to store your documents and pictures.
- Notably, you need to click the Next button until you are asked to Specify the location of your website. Here, you need to press Ctrl+V or paste the link that you have copied in step 3.
- Ensure to replace http:// with http:\\. Click the Next button and Finish.
- Right-click on the Start menu and open Windows Powershell (Admin).
- Copy and paste the below command and hit the Enter key to execute.
Get-Content -Path $_.FullName -first 1 | Out-Null
- Once the process is done, close everything and reboot your PC.
- That’s it!
4. Reinstall OneDrive
As a last resort, if none of the above-mentioned methods worked for you, then you can try to reinstall the OneDrive client on your Windows PC. First, you need to completely remove the OneDrive app and its files from your PC. Here are the steps to do that.
- Press the Windows + R key at the same time. This should bring up the Run dialogue box
- Type in the following text and hit enter.
- Now the control panel should open up for Application management.
- In the list of installed apps on your system, search for OneDrive.
- Right-click on it and uninstall.
- Open this link to download the latest version of the Onedrive application.
- Now open the OneDrive.exe application and install it.