Google Photos is the undisputable king of being the best photo storage app for users across the globe. It is easy to use and comes with artificial intelligence that’s nothing less than impressive. It helps you sort your pictures according to their years, locations, and even people. However, there may be a chance that you delete an important video absent-mindedly without thinking from your Trash Bin. To tackle this problem, read on to know the steps.
Although Google Photos has limited its free storage to 15GB starting 1st June 2020, it still offers more free storage than most photo storage apps. It also offers easy sharing options and even makes your photos artistic without any extra effort. However, if you delete any videos, you still have an option to get them back. Let’s see how that is done. Read on to find out!
Important Things to Know
The Google Photos app for Android and iOS acts as a media viewer and also as a Backup tool. If you have videos locally stored on your phone storage then you can watch them using Google Photos App. These videos may or may not be uploaded to Cloud Storage unless you set the permissions.
The second type of content that includes is the videos backed up to GPhotos cloud. This is stored over Google Storage against your account. If you have uploaded any video to the G-Photos, then you can access the video across any supported device by logging into your Google Photos with G-account.
Videos Stored in Device – The Photos App for Mobile will scan the device’s SD and internal storage to look for videos. You can view them, edit and even upload the videos to Google Photos. The videos can only be viewed on the Photos app unless you have backed them.
Videos Backed Up – If Videos are backed to Google Photos, then they will be available for accessing across all the supported devices like Web and App. The media is uploaded to Google servers and you can access them on any other device using your Google Account.
The image below illustrates two conditions, the LHS image shows video from local storage that is not uploaded to Google Photos, the RHS image shows the video available on local storage and also uploaded to Google Photos.
Now it depends on the mode of videos you deleted. Whether you have deleted videos from local storage using the Photos app for iOS/Android or you permanently purged the videos from cloud storage.
Also, if you deleted videos from a G-Photos website then most probably you have deleted videos that are stored over Google Cloud.
Two Cases for Video Deletion
Case I. Videos that are Backed-Up are deleted from Trash Bin. These are media that are uploaded to Google Cloud and are permanently deleted from Cloud Storage.
Case II. The Videos are Deleted from Google Photos Trash Bin but are not Backed Up. These are videos that were stored in the device storage and are permanently deleted from mobile.
We need to follow two separate procedures to get back videos for both cases.
Restore Backup Videos Deleted from Trash Bin [Case I]
If you have deleted videos stored on Google Photos Cloud, then you need to contact the Google Drive Support Team, they will help you recover deleted media within few minutes.
Points to Know Before Moving Forward
- The recovery tool (used by Drive Specialist) can only restore recently deleted videos.
- There’s a chance that your older files would still be recovered. But there is no guarantee.
- You cannot choose which file to be recovered as the tool will try to recover all the restorable media.
- The Google Drive Specialist does not have access to your files, so your data is safe.
Steps to Restore Backed-Up Videos Deleted from Google Photos
Here is a Simple Guide to Recover Video Permanently Deleted from Trash on Google Photos
- Go to Find or recover a file Google Support Page.
- Scroll down and click on Sign in under Need more help?
- Here login in with the Google Account for which you wish to recover the photos.
- If you are already signed in make sure you select the correct Google Account from the account list.
- Once signed in you will see two options; Ask the Help Community and Contact Us
- Click on Contact Us.
- Fill in the details.
- First, tell Google that you wish to restore the photos and click Next Step.
- Confirm your issue.
- Scroll down and click the Next step.
- Here you will be given two options Email and Chat Support.
- Click on Chat support.
- Confirm your Email Address and other details and click Submit.
- A small chat box will open at the right bottom corner.
- A Google Drive Specialist will be available within a few minutes.
- Tell him/her about your issues and he will ask you for some details.
- He/She will confirm your email and type of document.
- The support will also give you some details regarding the recovery.
- Once you confirm the recovery, it will take a few minutes to recover the videos.
- You can check the videos will be back in your Google Photos account.
Restore Local Videos Deleted from Trash Bin [Case II]
Now if you have deleted local videos using GPhotos App, then you can recover them using 3rd party recovery tool.
1. Using Android Recovery Tool
You can use any Data Recovery App from Google Play Store. Just download the app, perform the scan. The app will show the list of videos that can be recovered.
The only thing to know is, you can not ask for particular file recovery, the apps will recover all the possible deleted media from your phone and you need to check for the intended image or video from the list.
Images Below are for Demonstration Only
2. Using Computer PC
There are a number of 3rd party data recovery tools available for Windows and Mac PC. Download any good tool for your PC. Just connect your Android or iOS device with the Computer PC using a USB Cable. Follow on-screen instructions and you can perform a data recovery operation to get back permanently delete videos from your mobile gallery.
Guide Below is for Demonstration Only
- Install and open the recovery app on PC, connect your Android or iPhone to PC using a USB Cable and confirm the connection.
- You will be given the option to recover types of files; select videos.
- Select the options and click Scan, within few minutes you will see all the recovered videos.
With this Detailed Guide Above you can restore videos deleted from the Google Photos Bin even after the exhaustion of 60 days of the threshold period. It is important to note that Google Photos for mobile acts as a media viewer as well, so if you deleted locally stored videos then you can use any recovery tool.
On the other hand, if backup videos are deleted from Cloud Storage then you need to contact the Google Specialist for helping recover the videos.