One of the most common and irritating issues that OneDrive users come across is the OneDrive error code 0x8004de86. If you don’t know what this is, basically if you see this OneDrive error code, then you won’t be able to sign in to your account, till this issue is resolved. OneDrive is an inbuilt cloud storage software on Windows provided by Microsoft. You can make use of OneDrive to store all of your files, thus creating a backup.
However, there are several issues that a user comes across while using OneDrive, one of which is the OneDrive error code 0x8004de86. Fortunately, in this post, we will show you some of the troubleshooting methods you can apply and try to fix this error on OneDrive. Having said that let us jump straight into the article itself.
Before We Begin…
As always before trying to fix an error code, it is important (at least for most people) to understand the possible reason behind an error code. As for the OneDrive error 0x8004de86, there are several reasons reported by both users and our very own research:
- Faulty internet connection
- Outdated Windows OS
- Corrupted OneDrive Installation
- Incorrect internet settings
These are just possible reasons behind this error code on OneDrive. Now, that you have understood the reasons that could cause OneDrive error 0x8004de86, let us check out the fixes.
There was a problem signing you in, Error Code 0x8004de86
1. Change the Internet Properties
Using TLS 1.0, Use TLS 1.1, Use TLS 1.2 under Internet Properties settings, allows you to establish secure internet channels over the computer network. If for some reason, these protocols are disabled, then Microsoft OneDrive may not function properly and will show you the error code 0x8004deed. Here is how you can enable them:
- Press Win+R keys on your keyboard to open the RUN command.
- Type in inetcpl.cpl command and hit the Enter key.
- In the newly opened Internet Properties window, you need to click on the Advanced tab.
- Under Settings, scroll down and look for the following options and check their boxes:
– Use TLS 1.0
– Use TLS 1.1
– Use TLS 1.2
- Hit the OK and Apply buttons to save the changes.
- Reboot your Windows PC and see if this resolves your issue or not.
2. Disable Proxy Settings
Proxy servers allow the user to bypass restrictions set by the ISP (Internet Service Provider). These restrictions are there to ensure a secure connection is established. But sometimes incorrect proxy settings can cause issues with the functioning of OneDrive, and thus, the error code 0x8004de86 pops up.
- Open the RUN command by pressing Win+R keys and type in inetcpl.cpl command. After that, hit the Enter key.
- In the Internet Properties window, you need to click on the Connections tab.
- Then click on LAN Settings.
- Under the LAN settings, ensure the Use a proxy server for your LAN option is unchecked.
- Check the Automatically detect settings box.
- Click OK to save changes.
- Reboot your PC and see if this solves your OneDrive error code 0x8004de86 issue or not.
3. Reset OneDrive
Resetting the OneDrive client may help you get rid of the unwanted temporary and cache files that may be the reason behind this OneDrive error code 0x8004de86. You can try to fix this issue by resetting the OneDrive client. Here’s how to do it:
- First, you need to click on Start and select Settings. Or simply press the Win+I buttons.
- Now, head over to Apps >> Apps and Features.
- Here, search for the OneDrive app and select it.
- Click on Advanced Options.
- Scroll down and click on Terminate. and then click on Reset.
- After resetting, open the OneDrive client once again and see if this works or not.
Alternative Method to Reset OneDrive
- Press the Windows + R key at the same time. This should bring up the Run dialogue box.
- Type in the following text into it and hit enter.
- Now the OneDrive should reset its settings, and the icon should appear on the taskbar.
4. Reinstall OneDrive
If you use the OneDrive standalone application on your Windows 10 PC, then chances are that the installation went through some bumps and there are certain files that are missing and causing this issue. Here is how to reinstall OneDrive on your PC:
- Press Windows Key + S button and then look for “CMD” or Command Prompt to open as administrator.
- Type the following command to terminate the OneDrive process.
taskkill /f /im OneDrive.exe
The application is terminated, now you need to uninstall the application from your PC to install the fresh and latest version.
- Press the Windows + R key at the same time. This should bring up the Run dialogue box
- Type in the following text and hit enter.
- Now the control panel should open up for Application management.
- In the list of installed apps on your system, search for OneDrive.
- Right-click on it and uninstall.
- Open this link to download the latest version of the Onedrive application.
- Now open the OneDrive.exe application and install it.
Once done, sign in using your user account, and you should be able to use the OneDrive application without any issue.
5. Reset Winsock properties
As per several users on various forums and websites, the error code was followed by NVIDIA GeForce Experience’s failure to connect to the Internet. However, this may vary for different users. The idea here is if after experiencing the OneDrive error, you are also facing issues with some other programs on your PC, then you may have to reset the Winsock properties.
- Click on the Start menu and search for CMD.
- In the command prompt, enter the below command and hit Enter:
Netsh winsock reset catalog
- Once the command is executed successfully, close CMD.
- Finally, restart your PC and see if this fixes the issue or not.
6. Remove Cookies and Data From Browser
Several users have reported clearing the cookies and cache data from the browser that they use to access OneDrive has helped them fix this issue.
- Click on Chrome Settings.
- Now click on Privacy and Security of Sidebar Menu and click on the Clear browsing data option.
- A dialog box will pop up; here, select Cached Images and Files, Cookies and other Site data, and click Clear data.
7. Use the web version
If you had no luck with any of the above solutions for the OneDrive client, as a last resort you can make use of the web version of Microsoft OneDrive cloud storage to continue with your activities. Since the web version also provides all the features of the desktop client, you won’t miss out on any features provided by the OneDrive client on the web.